Service Manager

21st Century Equipment; Burlington (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance + HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays & PTO

401(k) with company match

And many more

Job summary

21st Century Equipment LLC in Colorado is seeking a full-time Service Manager to lead the service department, drive customer satisfaction, and oversee technician performance. You will implement service processes, review work orders, hire and develop skilled staff, and ensure profitability while maintaining safety and quality in all weather conditions.

Your leadership will create efficient operations and a safe, productive environment for both employees and customers.

Qualifications

• 3+ years of experience in John Deere service department operations.
• Ability to motivate individuals and teams.
• Working knowledge of standard job pricing and commission‑based compensation.
• Basic understanding of financial principles related to service department operations.

Responsibilities

• Supervise service department personnel
• Maintain service processes that support customer satisfaction and departmental profitability
• Monitor technician performance and ensure accuracy in MST and SPG usage
• Review all work orders for precision and completeness
• Hire, develop, and retain skilled technical personnel
• Support technicians in a variety of weather and working conditions
• Lift 50 lbs regularly and perform hands‑on tasks as needed

Skills

John Deere operations

Team leadership

Pricing knowledge

Financial basics

Job description

Are you ready to lead and grow with a leading John Deere dealership? 21st Century Equipment LLC is hiring a full‑time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This is an exciting opportunity to take your career to the next level within a respected agricultural organization.

Compensation

Pay: $70,000-$100,000

Benefits

• Medical insurance and HSA
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays and PTO
• 401(k) with company match
• And many more

Your Day as a Service Manager

In this role, you will:

• Supervise service department personnel
• Maintain service processes that support customer satisfaction and departmental profitability
• Monitor technician performance and ensure accuracy in MST and SPG usage
• Review all work orders for precision and completeness
• Hire, develop, and retain skilled technical personnelSupport technicians in a variety of weather and working conditions
• Lift 50 lbs regularly and perform hands‑on tasks as needed

Your leadership ensures efficient operations, high‑quality service, and a safe, productive environment for both employees and customers.

Requirements

• 3+ years of experience in John Deere service department operations
• Ability to motivate individuals and teams
• Working knowledge of standard job pricing and commission‑based compensation
• Basic understanding of financial principles related to service department operations

A Little About Us

Since 1996, 21st Century Equipment LLC has empowered farmers with advanced agricultural equipment and innovative solutions. We value integrity, accountability, teamwork, and long‑term commitment to production agriculture. Employees enjoy strong benefits, growth opportunities, and a supportive environment that rewards achievement and embraces change.

If you're ready to step into a rewarding leadership role with a dynamic team,

If a job offer is made for this position, it will be contingent upon passing a pre-employment drug test, background check, and determination of insurability for positions that require driving. If the drug test comes back positive or you are not insurable for a position that requires driving, the job offer will be rescinded.