Service Manager

Salem Leasing; Whitemarsh Island (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Company 0?

401(k) matched?

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Employee assistance program

Job summary

Salem Leasing is seeking a Service Manager to lead shop operations, service and maintain customer equipment, and guide shop personnel. The role emphasizes supervisory responsibilities, scheduling, vendor relations, and adherence to DOT/OSHA guidelines.

The ideal candidate has 5+ years as a diesel mechanic with supervisory experience, CDL preferred, and ability to work extended hours. On-site role with competitive pay and benefits. On-call service awareness is required.

Qualifications

• Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experience.
• CDL license preferred.
• Brake and DOT Certification.

Responsibilities

• Schedule and supervise activities of all assigned personnel.
• Provide appropriate supervision to employees and ensure duties are performed timely.
• Hire, train and evaluate personnel.
• Establish and maintain good working relationships with vendors.
• Follow up on additional work needed on units leaving the shop for outside repairs.
• Comply with Company, DOT and OSHA guidelines.
• Plan and prepare work schedules and assign associates to duties.
• Provide training to new and existing employees on policies and safety.
• Perform duties of each position if necessary and assist with on-call service calls.

Skills

Supervisory experience

Customer focus

Strong communication skills

Flexible schedule

Leadership

Education

High school diploma or higher

Tools

Computer diagnostics

Shop management software

Job description

Service ManagerThe successful Service Manager candidate will be responsible for providing leadership to ensure efficient and effective shop operations while servicing/maintaining customer equipment and providing direction to shop employees.We offer:Competitive pay and benefits plansUniforms/ safety shoe program401(k) Retirement Plan with Company MatchPaid holidaysVacationEducation Reimbursement ProgramResponsibilities:Schedule and supervise activities of all assigned personnelProvide appropriate supervision to employees. Ensure all duties are performed in a timely mannerHire, train and evaluate personnelEstablish and maintain good working relationships with vendorsFollow up on additional work needed on any unit that leaves the shop for outside repairsComply with all Company, DOT and OSHA guidelinesWork within branch environment to increase sales, expand markets and promote businessAssist with performing of difficult or complicated duties as necessaryPlan and prepare work schedules and assign associates to specific dutiesProvide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessaryPerform duties of each position if necessary and other tasks as directed by Area ManagerRequired to assist in mechanical duties as neededMaintain safe, clean and orderly work environmentMust adhere to all company and location policies and safety rulesMust be able to work extended hours when requiredAll other duties as assignedQualifications and Skills:Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experienceFlexible with shifts, strong customer focus, meet scheduled deadlinesWorking knowledge of computer diagnostics and shop parts/maintenance softwareMechanical skills requiredEffective leader with strong communication skillsHigh school diploma or higherAbility to work flexible schedule, weekdays, some weekends as requiredCDL license preferredBrake and DOT CertificationJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceApplication Question(s):Are you available to be on call for service calls 24 hours a day 7 days a week?Experience:Diesel Mechanic: 5 years (Required)Supervisory: 5 years (Required)Computer Diagnostic: 5 years (Required)Ability to Relocate:Port Wentworth: Relocate before starting work (Required)Work Location: In person