Service Manager

Salem Leasing; Pooler (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Vacation

Education reimbursement

Uniforms provided

Safety shoe program

Job summary

Salem Leasing is seeking a Service Manager to lead our shop operations, oversee maintenance of customer equipment, and supervise shop personnel in Pooler, GA. The role emphasizes safety, efficiency, and service quality.

You'll schedule work, hire and train staff, coordinate with vendors, and ensure compliance with DOT/OSHA guidelines while striving to expand service offerings and market presence.

Qualifications

• Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experience.
• High school diploma or higher; CDL preferred; DOT certification preferred.
• Strong leadership and communication; customer focus.
• Experience with computer diagnostics and shop management software.
• Willingness to work extended hours; on-call for service calls.

Responsibilities

• Schedule and supervise activities of all assigned personnel.
• Hire, train and evaluate personnel.
• Establish relationships with vendors.
• Follow up on additional work needed on any unit that leaves the shop for outside repairs.
• Comply with all Company, DOT and OSHA guidelines.
• Plan and prepare work schedules and assign associates to specific duties.
• Provide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessary.
• Perform duties of each position if necessary and other tasks as directed by Area Manager.
• Assist in mechanical duties as needed.
• Maintain safe, clean and orderly work environment.

Skills

Diesel truck mechanic experience

Supervisory experience

Leadership

Customer focus

Strong communication skills

Flexible hours

Education

High school diploma or higher

CDL license preferred

DOT certification preferred

Tools

Shop management software

Computer diagnostics software

Job description

Service ManagerThe successful Service Manager candidate will be responsible for providing leadership to ensure efficient and effective shop operations while servicing/maintaining customer equipment and providing direction to shop employees.We offer:Competitive pay and benefits plansUniforms/ safety shoe program401(k) Retirement Plan with Company MatchPaid holidaysVacationEducation Reimbursement ProgramResponsibilities:Schedule and supervise activities of all assigned personnelProvide appropriate supervision to employees. Ensure all duties are performed in a timely mannerHire, train and evaluate personnelEstablish and maintain good working relationships with vendorsFollow up on additional work needed on any unit that leaves the shop for outside repairsComply with all Company, DOT and OSHA guidelinesWork within branch environment to increase sales, expand markets and promote businessAssist with performing of difficult or complicated duties as necessaryPlan and prepare work schedules and assign associates to specific dutiesProvide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessaryPerform duties of each position if necessary and other tasks as directed by Area ManagerRequired to assist in mechanical duties as neededMaintain safe, clean and orderly work environmentMust adhere to all company and location policies and safety rulesMust be able to work extended hours when requiredAll other duties as assignedQualifications and Skills:Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experienceFlexible with shifts, strong customer focus, meet scheduled deadlinesWorking knowledge of computer diagnostics and shop parts/maintenance softwareMechanical skills requiredEffective leader with strong communication skillsHigh school diploma or higherAbility to work flexible schedule, weekdays, some weekends as requiredCDL license preferredBrake and DOT CertificationJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceApplication Question(s):Are you available to be on call for service calls 24 hours a day 7 days a week?Experience:Diesel Mechanic: 5 years (Required)Supervisory: 5 years (Required)Computer Diagnostic: 5 years (Required)Ability to Relocate:Port Wentworth: Relocate before starting work (Required)Work Location: In person