Service Manager

Scott Equipment Company; Mabelvale (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Life Insurance

Long-Term Disability

Short Term Disability (tenure)

Emergency Travel Assistance

Employee Assistance Program

Paid Time Off

Paid Holidays

Wellness program

Discretionary profit sharing

Shared cost of health insurance

401K with employer match

Dental

Vision

Accident Insurance

Critical Illness

Hospital indemnity

Flexible Spending Account

Scott Equipment University training

Job summary

Scott Equipment Company in Little Rock, AR is seeking a seasoned service department supervisor to lead all activities of the construction equipment service team and to develop new business while maintaining strong customer relationships.

You will coordinate with other dealership departments, ensure safety compliance, and monitor revenue and expenses to help the store meet its goals.

On-the-job and manufacturer training are provided to develop skills, safety practices, and career growth.

Qualifications

• Supervisory or management experience in a service setting.
• Industry or aftermarket service experience.
• Strong customer service skills.
• Excellent oral and written communication skills.
• Strong computer skills.

Responsibilities

• Manage and direct all aspects of the construction equipment service department.
• Create new business while maintaining customer relationships.
• Coordinate activities with other departments and ensure safety compliance.
• Monitor revenue and expenses to support dealership goals.

Skills

Supervisory/Management

Industry Experience

Aftermarket Service

Customer Service

Communication Skills

Computer Skills

Job description

Job DetailsJob Location: Little Rock, AR - Mabelvale, AR 72209-5838Since 1939, Scott has been family owned and proud to represent the world’s finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us! Our founder believed that “People are Important” and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.

Company Paid Benefits

• Life Insurance
• Long-Term Disability
• Short Term Disability for employees with 10 years or more of tenure
• Emergency Travel Assistance Program including ID theft protection
• Employee Assistance Program
• Paid Time Off tiered based on tenure
• Paid Holidays
• Wellness program with generous rewards
• Discretionary profit sharing

Partially company paid benefits

• Shared cost of health insurance with substantial employer contribution
• 401K plan with an employer match on the first 6% an employee contributes

Available Benefits

• Dental
• Vision
• Accident Insurance
• Critical Illness
• Hospital indemnity
• Flexible Spending Account
• Short Term Disability
• Voluntary Life

Training

• On the Job training
• In person and online manufacturer training
• Scott Equipment University, a resource for safety, skills and career development training

Additional benefits

• Prescription Safety Glasses Reimbursement (based on position)
• Boots reimbursement (based on position)

Job Description:

This individual is responsible for efficiently managing and directing all aspects of the construction equipment service department and creating new business while maintaining a customer relationship with current customers. This individual will also coordinate activities and cooperate with other departments of the dealership to best serve the needs of the customer and employees. Responsibilities will also include adhering to safety regulations in and out of the service shop and monitoring departmental revenue and expenses.

Qualifications

• Previous supervisory/management experience
• Industry and/or aftermarket service support experience
• Strong customer service skills
• Excellent oral and written communication skills
• Strong computer skills