Field Service Technician

Scott Equipment Company; Texarkana (AR); On-site; USD 60,000 - 75,000; Full time

Job summary

Scott Equipment Company in Texarkana, AR seeks an experienced field technician to operate a mobile service vehicle and perform in-field diagnostics and repairs on construction equipment. You will disassemble, recondition components, follow manuals, and strive for quality workmanship while occasionally working overtime and weekends.

Strong diesel and hydraulic system knowledge, solid computer skills, and a customer-focused approach are essential.

Qualifications

• Experience with diesel and hydraulic systems preferred.
• Valid driver's license as per policy.
• Ability to assemble and perform maintenance on equipment.
• Strong computer skills.
• Excellent customer service and communication skills.
• Strong organizational skills.

Responsibilities

• Operate a mobile service vehicle and travel to customer locations for in-field diagnostics and repair of construction equipment.
• Perform complete component removal, disassembly and reconditioning following technical manuals.
• Ensure quality workmanship and profitability; work overtime and weekends as needed.

Skills

Diesel systems experience

Hydraulic systems experience

Excellent mechanical skills

Excellent customer service skills

Excellent oral and written communi c 6

Strong computer skills

Strong organizational skills

Driver's license

Job description

Job Details

Job Location: Texarkana, AR - Texarkana, AR 71854-1266

Since 1939, Scott has been family owned and proud to represent the world’s finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states.

Our founder believed that “People are Important” and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.

Company Paid Benefits

• Life Insurance
• Long-Term Disability
• Short Term Disability for employees with 10 years or more of tenure
• Emergency Travel Assistance Program including ID theft protection
• Employee Assistance Program
• Paid Time Off tiered based on tenure
• Paid Holidays
• Wellness program with generous rewards
• Discretionary profit sharing

Partially company paid benefits

• Shared cost of health insurance with substantial employer contribution
• 401K plan with an employer match on the first 6% an employee contributes

Available Benefits

• Dental
• Vision
• Accident Insurance
• Critical Illness
• Hospital indemnity
• Flexible Spending Account
• Short Term Disability
• Voluntary Life

Training

• On the Job training
• In person and online manufacturer training
• Scott Equipment University, a resource for safety, skills and career development training

Additional benefits

• Prescription Safety Glasses Reimbursement (based on position)
• Boots reimbursement (based on position)

Job Description

This individual will operate a mobile service vehicle and travel to customer locations to perform in field diagnostics and repair of construction equipment as required. These repairs will consist of, but are not limited to, complete component removal, disassembly, and reconditioning, following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.

Qualifications

• Excellent mechanical skills; Diesel and hydraulic systems experience preferred
• Current and valid drivers license as outlined in company policy manual
• Ability to assemble and perform maintenance functions on equipment
• Strong computer skills
• Excellent customer service skills
• Excellent oral and written communication skills
• Strong organizational skills