Service Technician

Scott Equipment Company Llc; Springdale (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Scott Equipment Company Llc in Springdale, AR is seeking a skilled technician to diagnose and repair construction equipment. You will perform diagnostics, disassembly, and reconditioning following technical manuals.

The role requires strong mechanical abilities, experience with diesel and hydraulic systems, a valid driver’s license, and excellent communication and customer service skills. Occasional overtime may be required.

Qualifications

• Strong mechanical aptitude and problem solving.
• Experience with diesel and hydraulic systems is preferred.
• Valid driver's license required.
• Proficient computer skills for diagnostics, parts lookups, and service documentation.
• Excellent customer service and clear written and oral communication are essential.
• Solid organizational skills and ability to manage multiple service tasks.

Responsibilities

• Diagnose and repair construction equipment as required, including diagnostics, disassembly, reconditioning and reassembly per manuals.
• Perform quality workmanship with attention to safety and efficiency; overtime/weekend work as needed.
• Communicate with customers about repairs, status, and recommendations; document service actions thoroughly.

Skills

Mechanical skills

Diesel systems

Hydraulic systems

Driver's license

Computer skills

Customer service

Communication skills

Organizational skills

Job description

Since 1939, Scott has been family owned and proud to represent the world’s finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us!Our founder believed that “People are Important” and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.Company Paid BenefitsLife InsuranceLong-Term DisabilityShort Term Disability for employees with 10 years or more of tenureEmergency Travel Assistance Program including ID theft protectionEmployee Assistance ProgramPaid Time Off tiered based on tenurePaid HolidaysWellness program with generous rewardsDiscretionary profit sharingPartially company paid benefitsShared cost of health insurance with substantial employer contribution401K plan with an employer match on the first 6% an employee contributesAvailable BenefitsDentalVisionAccident InsuranceCritical IllnessHospital indemnityFlexible Spending AccountShort Term DisabilityVoluntary LifeTrainingOn the Job trainingIn person and online manufacturer trainingScott Equipment University, a resource for safety, skills and career development trainingAdditional benefitsPrescription Safety Glasses Reimbursement (based on position)Boots reimbursement (based on position)Job Description:This individual is responsible for performing diagnostics and repair of construction equipment as required. These repairs will consist of, but not limited to, complete component removal, disassembly, and reconditioning, and following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible, and also work overtime and weekends occasionally.Excellent mechanical skills; Diesel and hydraulic systems experience preferredCurrent and valid drivers license as outlined in company policy manualAbility to assemble and perform maintenance functions on equipmentStrong computer skillsExcellent customer service skillsExcellent oral and written communication skillsStrong organizational skills