Service Logistics & Dispatch Coordinator

MechanAir; Genoa Township (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-matched 401(k)

Paid time off (PTO) and paid holidays

Stable Monday–Friday schedule

Job summary

MechanAir is seeking a Logistics Coordinator to support service and shop operations in Genoa, IL. You will track technicians, manage service tickets, and order parts to keep daily operations flowing smoothly.

In this role you’ll handle front-line communication, dispatch support, and inventory control while maintaining a safe, organized shop. A valid driver’s license and forklift certification are preferred or obtainable shortly after hire.

Qualifications

• Minimum 1–3 years of experience in logistics, dispatch, service coordination, warehouse, or shop operations.
• High school diploma or equivalent required; forklift certification preferred or obtainable within 30–60 days.

Responsibilities

• Support technicians and service leadership by keeping logistics, communication, and inventory aligned with daily service demands.
• Create, update, and close service tickets in the service management system and maintain accurate customer data.
• Order parts and shop supplies; receive, label, store, and organize inventory; ensure counts align with inventory records.

Skills

Logistics coordination experience

Multitasking and prioritization

Clear communication

Excel/Sheets proficiency

Education

High school diploma or equivalent

Forklift certification

Tools

ServiceTitan

Procore

Sage

Job description

MechanAir is seeking a Logistics Coordinator to support service and shop operations in Genoa, IL. You will track technicians, manage service tickets, and order parts to keep daily operations flowing smoothly.

In this role you’ll handle front-line communication, dispatch support, and inventory control while maintaining a safe, organized shop. A valid driver’s license and forklift certification are preferred or obtainable shortly after hire.