Service Leader & Shift Supervisor — Flexible Schedule

Perkins Restaurant & Bakery; Albert Lea (MN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Educational Assistance

Daily Pay

Health Benefits

401(k) with company match

Flexible Schedule

All you can eat pancakes

Meal Discounts

Employee Discount Program

Development Pathway

3 College Credits hours for manager培训

Development Pathway: Step by step path

Job summary

Perkins Restaurant & Bakery in Minnesota is seeking a Service Leader who will drive guest satisfaction by enforcing policies, procedures, and standards. You will oversee front-of-house operations, ensure proper greeting, seating, and service, and partner with the manager on duty to maintain a safe, efficient restaurant environment.

You will train team members, monitor food temps, handle cash responsibly, and contribute to a positive guest experience while supporting cost controls and reliable

Qualifications

• Must maintain sanitation and safety standards.
• Provide excellent customer service.
• Communicate clearly with guests and team.
• Ability to coordinate multiple tasks during peak times.

Responsibilities

• Ensures that all guests are properly greeted, seated, and served.
• Accountable for proper resolution of all guest complaints.
• Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
• Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Trains employees during shift to guarantee proper and productive performance.
• Takes responsibility and verifies that all menu items are prepared and served according to standards.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit’s sales and profits through consistent guest satisfaction and cost controls.

Skills

Sanitation

Safety

Customer service

Communication

Job description

Perkins Restaurant & Bakery in Minnesota is seeking a Service Leader who will drive guest satisfaction by enforcing policies, procedures, and standards. You will oversee front-of-house operations, ensure proper greeting, seating, and service, and partner with the manager on duty to maintain a safe, efficient restaurant environment.

You will train team members, monitor food temps, handle cash responsibly, and contribute to a positive guest experience while supporting cost controls and reliable