Restaurant Service Leader - Flexible Schedule & Growth

Perkins Restaurant & Bakery; Rochester (MN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Educational Assistance with DeVry

Immediate Family Members eligible

Competitive Pay with Service Award

Daily Pay

Health Benefits including Medical, and

401(k) with company match

Meal discounts and all you can eat

Employee Discount Program

Development Pathway

3 College Credits hours for manager培训

Job summary

Perkins Restaurant & Bakery is seeking a Service Leader to ensure guest satisfaction by enforcing policies, procedures, and standards. You will monitor compliance and maintain a positive work environment while delivering excellent service.

Responsibilities include greeting guests, resolving complaints, cash handling, safety, and training staff to maintain quality and efficiency in a fast-paced setting.

Qualifications

• Basic skills such as sanitation, safety, and customer service taught through in-house training.
• Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
• Must be able to communicate clearly
• Must be able to coordinate multiple tasks simultaneously

Responsibilities

• Ensures that all guests are properly greeted, seated, and served.
• Accountable for proper resolution of all guest complaints.
• Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
• Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Trains employees during shift to guarantee proper and productive performance.
• Takes responsibility and verifies that all menu items are prepared and served according to standards.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit’s sales and profits through consistent guest satisfaction and cost controls.

Skills

Sanitation & safety

Customer service

Communication

Multitasking

Job description

Perkins Restaurant & Bakery is seeking a Service Leader to ensure guest satisfaction by enforcing policies, procedures, and standards. You will monitor compliance and maintain a positive work environment while delivering excellent service.

Responsibilities include greeting guests, resolving complaints, cash handling, safety, and training staff to maintain quality and efficiency in a fast-paced setting.