Service Leader: Flexible Shifts, Daily Pay, Growth Path

Perkins American Food Co.; Minneapolis (MN); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Educational Assistance

Daily Pay

Health Benefits

401(k) with company match

Flexible Schedule

Meal discounts

Employee Discount Program

Development Pathway

College Credits

Résumé du poste

Perkins Restaurant & Bakery is seeking a Service Leader to ensure guest satisfaction by implementing company policies, procedures and performance standards. You will supervise greeting, seating, service and cash handling while maintaining safety and sanitation standards.

The role requires leading shift teams, managing guest complaints, and ensuring menu items meet standards. This on-site, full-time position offers growth through a clear development pathway and competitive benefits.

Qualifications

• Basic skills such as sanitation, safety, and customer service taught through in-house training
• Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
• Must be able to communicate clearly
• Must be able to coordinate multiple tasks simultaneously

Responsabilités

• Ensures that all guests are properly greeted, seated, and served.
• Accountable for proper resolution of all guest complaints.
• Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
• Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Trains employees during shift to guarantee proper and productive performance.
• Takes responsibility and verifies that all menu items are prepared and served according to standards.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit’s sales and profits through consistent guest satisfaction and cost controls.

Connaissances

Customer service

Cash handling

Clear communication

Multitasking

Description du poste

Perkins Restaurant & Bakery is seeking a Service Leader to ensure guest satisfaction by implementing company policies, procedures and performance standards. You will supervise greeting, seating, service and cash handling while maintaining safety and sanitation standards.

The role requires leading shift teams, managing guest complaints, and ensuring menu items meet standards. This on-site, full-time position offers growth through a clear development pathway and competitive benefits.