Service Leader: Flexible Shifts, Growth Path & Daily Pay

Perkins Restaurant & Bakery; Green Bay (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Educational Assistance

DailyPay

Health Benefits

401(k)

Flexible Schedule

Meal Discounts

Employee Discount Program

Growth Pathway

College Credits hours

Job summary

Perkins Restaurant & Bakery in Green Bay, WI is seeking a Service Leader to drive guest satisfaction by implementing company policies, procedures, programs, and performance standards.

You will ensure guests are greeted and seated, handle guest complaints, and supervise cash handling, safety, and sanitation. The role emphasizes teamwork, shift training, and maintaining a positive work environment under peak times.

Qualifications

• Basic sanitation, safety, and customer service skills learned in-house.
• Trustworthy; can be relied upon to handle guest payments.
• Must communicate clearly with guests and team.
• Must coordinate multiple tasks simultaneously.

Responsibilities

• Ensures guests are greeted, seated, and served.
• Resolves guest complaints effectively.
• Handles cash, cards, and guest checks securely.
• Maintains facility and equipment with preventive maintenance and safety standards.
• Monitors food temperatures to ensure safety.
• Trains staff during shifts for proper performance.
• Ensures menu items are prepared and served to standards.
• Identifies and corrects system issues to maximize guest satisfaction.
• Communicates with Manager on Duty about issues and needs.
• Oversees cash handling and cost controls to protect profits.

Skills

Sanitation

Safety

Customer service

Trustworthy

Clear communication

Multitasking

Job description

Perkins Restaurant & Bakery in Green Bay, WI is seeking a Service Leader to drive guest satisfaction by implementing company policies, procedures, programs, and performance standards.

You will ensure guests are greeted and seated, handle guest complaints, and supervise cash handling, safety, and sanitation. The role emphasizes teamwork, shift training, and maintaining a positive work environment under peak times.