Service Leader: Lead, Train & Elevate the Guest Experience

Chipotle Mexican Grill; Mechanicsville (VA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Paid time off

Holiday closures

Competitive compensation

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain an exceptional customer experience by ensuring safe, high‑quality food is prepared and served, while keeping the line clean and organized. The role involves training and supporting the crew, monitoring shifts, and assisting with office tasks and inventory as needed.

Ideal candidates bring restaurant experience, knowledge of food safety, and cash handling policies, with the ability to communicate in the local language and a high

Qualifications

• Understand and articulate Chipotle’s Food With Integrity philosophy.
• Know cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Familiar with office paperwork.
• Speak, write, read, and understand the primary language of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the restaurant line clean and organized with functioning equipment.
• Be on your feet while clocked in and assist others when not busy.
• Make sure great tasting, high quality food is served.
• Help resolve food quality issues and customer incidents.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train all front of house Crew.
• Assist with Crew performance reviews and with miscellaneous office duties.

Skills

Restaurant experience

Food safety knowledge

Cash handling policies

Office paperwork familiarity

Communication ability

Education

High School Diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain an exceptional customer experience by ensuring safe, high‑quality food is prepared and served, while keeping the line clean and organized. The role involves training and supporting the crew, monitoring shifts, and assisting with office tasks and inventory as needed.

Ideal candidates bring restaurant experience, knowledge of food safety, and cash handling policies, with the ability to communicate in the local language and a high