Service Leader: Lead Food Quality & Guest Experience

Chipotle Mexican Grill group; Horn Lake (MS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Health insurance

Paid time off

Holiday closures

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill, Inc. in the United States is seeking a Service Leader to uphold a positive guest experience by ensuring safe, high-quality food and trained crew. The role includes leading a clean, organized line and handling on-floor supervision and minor office duties.

The position requires restaurant experience and a high school diploma, with opportunities to develop future Service Leaders and advance within the company.

Qualifications

• Experience in customer service in a fast-paced setting.
• Knowledge of cash handling policies and procedures.
• Understanding of food safety requirements and health department matters.
• Ability to read/write basic office paperwork and communicate effectively.

Responsibilities

• Maintain positive customer experience by ensuring safe, high-quality food is prepared and served.
• Keep the line clean and organized with properly functioning equipment.
• Oversee breaks, shift changes, and line schedules for crew.
• Develop and cross-train front-of-house crew; assist with performance reviews.
• Handle miscellaneous office duties and ensure supplies and banking policies are followed.

Skills

Customer service

Cash handling

Food safety knowledge

Communication

Education

High school diploma

Tools

POS system

Office software

Job description

Chipotle Mexican Grill, Inc. in the United States is seeking a Service Leader to uphold a positive guest experience by ensuring safe, high-quality food and trained crew. The role includes leading a clean, organized line and handling on-floor supervision and minor office duties.

The position requires restaurant experience and a high school diploma, with opportunities to develop future Service Leaders and advance within the company.