Service Leader: Lead Food Quality & Guest Experience

Chipotle Mexican Grill group; Franklin (VA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure a positive customer experience by maintaining safe, high-quality food and trained crew members. You will keep the line clean, monitor equipment, and assist with scheduling and store operations.

The role involves training front of house staff, supporting performance reviews, and handling occasional office tasks. A high school diploma and restaurant experience are required, with opportunities for advancement.

Qualifications

• Restaurant experience is required.
• Knowledge of food safety and health department standards is expected.
• Familiarity with cash handling policies and procedures.
• Ability to read, write, and understand the primary language of the work location.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep a clean, organized line with working equipment.
• Assist with crew scheduling, breaks, and shift changes.
• Train and develop front of house crew; participate in performance reviews.
• Assist with office duties and paperwork as needed.

Skills

Restaurant experience

Cash handling

Food safety

Office paperwork

Communication skills

Education

High School Diploma

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure a positive customer experience by maintaining safe, high-quality food and trained crew members. You will keep the line clean, monitor equipment, and assist with scheduling and store operations.

The role involves training front of house staff, supporting performance reviews, and handling occasional office tasks. A high school diploma and restaurant experience are required, with opportunities for advancement.