Service Leader: Elevate Food Quality & Guest Experience

Chipotle Mexican Grill group; Palo Alto (CA); Sur place; USD 31 000 - 35 000; Plein temps

Avantages offerts par ce poste

Tuition assistance

Free food

Medical insurance

Dental insurance

Vision insurance

Digital tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Résumé du poste

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. You will keep the restaurant line clean, well organized, and properly equipped, while training crew and supporting shift operations.

The role requires standing for long periods, supervising breaks and schedules, and assisting with office duties. A high school diploma and restaurant experience are expected, with opportunities for advancement and

Qualifications

• Understand and articulate Chipotle’s Food With Integrity philosophy.
• Knowledge and experience of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiarity with office paperwork.
• Ability to speak, write, read, and understand the primary language(s) of the work location.
• High school diploma.
• Restaurant experience.

Responsabilités

• Ensure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety practices including hand washing, glove changes, time/temperature checks, and Daily Food Safety Checklist.
• Help resolve customer incidents and ensure positive customer experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train all front of house Crew.
• Assist with Crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties such as banking, cash handling policies, and office paperwork.
• Ensure office equipment works and supplies are ordered.
• Ensure the proper quantity of supplies are available.

Connaissances

Cash handling policies

Food safety knowledge

Office paperwork familiarity

Communication skills

Restaurant experience

Formation

High school diploma

Description du poste

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. You will keep the restaurant line clean, well organized, and properly equipped, while training crew and supporting shift operations.

The role requires standing for long periods, supervising breaks and schedules, and assisting with office duties. A high school diploma and restaurant experience are expected, with opportunities for advancement and