Service Leader - Lead Crew, Elevate Guest Experience

Chipotle Mexican Grill group; Cambridge (MA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Benefits package

Paid time off

Holiday closures

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience by preparing safe, high-quality food and training the restaurant crew. The role emphasizes maintaining a clean line, monitoring equipment, and supporting crew scheduling and development.

Ideal candidates will have a high school diploma, restaurant experience, and knowledge of cash handling and food safety policies. The position offers tuition assistance, free food, and comprehensive benefits.

Qualifications

• Must have restaurant experience and be able to understand Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and food safety procedures.
• Ability to speak, read, write, and understand the primary language of the work location.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep a clean, organized line and ensure equipment works properly.
• Support crew breaks, shifts, meetings, and scheduling; assist with front-of-house training and performance reviews.

Skills

Customer service

Cash handling

Food safety

Teamwork

Communication

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience by preparing safe, high-quality food and training the restaurant crew. The role emphasizes maintaining a clean line, monitoring equipment, and supporting crew scheduling and development.

Ideal candidates will have a high school diploma, restaurant experience, and knowledge of cash handling and food safety policies. The position offers tuition assistance, free food, and comprehensive benefits.