Service Leader: Lead a high-impact, training-focused crew

Chipotle Mexican Grill group; Tualatin (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Health insurance

Paid time off

Holiday closures

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader in the United States to maintain a positive customer experience by ensuring safe and quality food is prepared and served and that the crew is well trained. The role requires staying on your feet, clocked in, and stepping in to assist other tasks when busy.

You will lead line, monitor equipment, support food safety practices, help resolve incidents, and foster crew development while upholding the Chipotle Food With Integrity philosophy.

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to:
• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring safety checklists are followed
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed

Skills

Food safety knowledge

Cash handling knowledge

Office paperwork familiarity

High school diploma

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader in the United States to maintain a positive customer experience by ensuring safe and quality food is prepared and served and that the crew is well trained. The role requires staying on your feet, clocked in, and stepping in to assist other tasks when busy.

You will lead line, monitor equipment, support food safety practices, help resolve incidents, and foster crew development while upholding the Chipotle Food With Integrity philosophy.