Service Leader: Guest Experience & Team Training

Chipotle Mexican Grill group; Asheville (NC); Vor Ort; USD 34.000 - 55.000; Vollzeit

Benefits dieser Stelle

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Zusammenfassung

Chipotle Mexican Grill in Asheville, NC seeks a Service Leader to uphold excellent guest experiences by ensuring safe, high-quality food and a well-trained crew. You’ll keep a clean, organized line and mentor team members on service standards.

The role requires hands-on leadership on shift, with responsibilities spanning food safety, crew scheduling, training, and occasional office tasks. If you thrive in a fast-paced environment and enjoy developing future leaders, this is for you.

Qualifikationen

• Understanding and articulation of Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiarity with office paperwork.
• Ability to read, write, and understand the primary language of the work location.
• High school diploma.
• Restaurant experience.

Aufgaben

• Ensure great tasting, high quality food is served.
• Resolve food quality issues.
• Support food safety which includes: hand washing, glove changes, time and temperature monitoring, shelf life monitoring, and Daily Food Safety Checklist adherence.
• Resolve customer incidents and ensure positive customer experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train all front of house Crew.
• Assist with Crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties such as banking, cash handling policies, and office paperwork.
• Ensure proper quantity of supplies are available as needed.

Kenntnisse

Food safety knowledge

Cash handling policies

Customer service

Communication skills

Ausbildung

High school diploma

Jobbeschreibung

Chipotle Mexican Grill in Asheville, NC seeks a Service Leader to uphold excellent guest experiences by ensuring safe, high-quality food and a well-trained crew. You’ll keep a clean, organized line and mentor team members on service standards.

The role requires hands-on leadership on shift, with responsibilities spanning food safety, crew scheduling, training, and occasional office tasks. If you thrive in a fast-paced environment and enjoy developing future leaders, this is for you.