Service Leader: Elevate Guests, Lead Front‑Of‑House

Chipotle Mexican Grill; Southfield (MI); Vor Ort; USD 33.000 - 42.000; Vollzeit

Benefits dieser Stelle

Tuition assistance

Free food (employee meals)

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Zusammenfassung

Chipotle Mexican Grill in the United States is seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food is prepared and served, while ensuring the restaurant crew is well trained and delivers excellent service.

The role requires hands-on leadership on the line, monitoring shifts, training front-of-house staff, and supporting office administration tasks as needed. A high school diploma and restaurant experience are essential requirements.

Qualifikationen

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.

Aufgaben

• Making sure great tasting, high quality food is served.
• Helping to resolve food quality issues.
• Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed.
• Helping to resolve customer incidents and working to ensure positive customer experiences.
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules.
• Developing and cross training all front of house Crew.
• Assisting with Crew performance reviews.
• Developing future Service Leaders.
• Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork.
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary.
• Ensuring the proper quantity of supplies are available as needed

Kenntnisse

Cash handling policies

Food safety knowledge

Office paperwork familiarity

Communication skills (English)

Ausbildung

High school diploma

Jobbeschreibung

Chipotle Mexican Grill in the United States is seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food is prepared and served, while ensuring the restaurant crew is well trained and delivers excellent service.

The role requires hands-on leadership on the line, monitoring shifts, training front-of-house staff, and supporting office administration tasks as needed. A high school diploma and restaurant experience are essential requirements.