Service Leader: Elevate Guest Experience & Team Growth

Chipotle Mexican Grill group; Portsmouth (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader in Portsmouth, VA to ensure a positive customer experience by maintaining safe, high‑quality food and a well-trained restaurant crew. You will manage line operations, monitor food safety practices, and support crew scheduling and training.

Responsibilities include resolving customer incidents, maintaining equipment, and assisting with office tasks. The role offers opportunities for advancement and competitive benefits.

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Ability to understand and articulate Chipotle’s Food With Integrity philosophy.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep a clean, organized line with functional equipment.
• Assist with crew breaks, shifts, and meetings.
• Develop and cross-train front-of-house crew; assist with performance reviews.

Skills

Customer service

Food safety

Cash handling

Communication

Team leadership

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader in Portsmouth, VA to ensure a positive customer experience by maintaining safe, high‑quality food and a well-trained restaurant crew. You will manage line operations, monitor food safety practices, and support crew scheduling and training.

Responsibilities include resolving customer incidents, maintaining equipment, and assisting with office tasks. The role offers opportunities for advancement and competitive benefits.