Service Leader: Elevate Guest Experience & Grow with Benefits

Chipotle Mexican Grill; Kent (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance (100% coverage for

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served. You’ll train and lead the restaurant crew, keep the line organized, and support daily operations on the floor.

The role emphasizes food safety, customer satisfaction, and staff development. You should have a high school diploma and restaurant experience, with knowledge of cash handling and food safety policies.

Qualifications

• Customer-focused service experience required.
• Knowledge of cash handling and POS policies.
• Understanding of food safety and health department matters.
• Ability to read/write English and understand work location languages.
• Restaurant experience preferred.

Responsibilities

• Ensure high-quality food is served and standards are met.
• Maintain a clean, organized line and functioning equipment.
• Support food safety practices including hand washing and temperature checks.
• Resolve customer issues and promote positive experiences.
• Assist with crew scheduling, breaks, and training of staff.
• Contribute to crew performance reviews and develop future leaders.
• Handle some office duties and maintain supplies and banking tasks.

Skills

Customer service

Cash handling

Food safety

Communication

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served. You’ll train and lead the restaurant crew, keep the line organized, and support daily operations on the floor.

The role emphasizes food safety, customer satisfaction, and staff development. You should have a high school diploma and restaurant experience, with knowledge of cash handling and food safety policies.