Service Leader: Elevate Guest Experience & Lead the Team

Chipotle Mexican Grill; Lewisville (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive guest experience by delivering safe, quality food and by training and supporting the restaurant crew. The role involves maintaining a clean line, managing line equipment, and stepping in when busy to help with tasks.

The ideal candidate has a high school diploma, restaurant experience, and knowledge of cash handling and food safety procedures. Benefits include tuition assistance, free food, and comprehensive health coverage.

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Knowledge of cash handling policies and procedures.
• Knowledge of food safety and health department matters.

Responsibilities

• Ensure high quality food is served.
• Help resolve food quality issues.
• Support food safety practices (hand washing, glove changes, time/temperature checks).
• Resolve customer incidents and foster positive experiences.
• Monitor crew breaks, shifts, and line schedules.
• Develop and cross-train all front-of-house crew.
• Assist with crew performance reviews and leadership development.
• Assist with office administration duties (banking, cash handling policies).
• Maintain office equipment and order supplies as needed.

Skills

Cash handling

Food safety

Communication

Team training

Problem solving

Education

High school diploma

Tools

POS system

Job description

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive guest experience by delivering safe, quality food and by training and supporting the restaurant crew. The role involves maintaining a clean line, managing line equipment, and stepping in when busy to help with tasks.

The ideal candidate has a high school diploma, restaurant experience, and knowledge of cash handling and food safety procedures. Benefits include tuition assistance, free food, and comprehensive health coverage.