Service Lead & Keyholder: Lead a Joyful Team

Lolli & Pops; West Des Moines (IA); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Lolli & Pops in West Des Moines is hiring a Service Lead/Keyholder to join our leadership team. You’ll help drive store performance, engage guests, and coach team members to deliver moments of joy with product knowledge and friendly service.

As a keyholder, you will support the Store Manager with operations, training, inventory, and maintaining visual standards. You must be able to lift up to 25 pounds and thrive in a fast-paced, optimistic culture that values first opportunities and community.

Qualifikationen

• Exceptional interpersonal skills
• A passion for meticulous quality
• A bias towards action and ability to lift/move items up to 75 lbs with safety
• Willingness to be coached and mentored
• Attention to detail and accuracy
• Problem solving mindset
• Multitasking ability
• Positive attitude and fun-loving spirit
• Flexible availability to cover peak times

Aufgaben

• Help drive store-level financial and operational results by monitoring KPI targets and taking action to achieve store targets
• Keep your team focused on guest engagement, sampling and sharing product knowledge
• Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in training, developing and motivating team members
• Assist the Store Manager with paperwork, ordering, inventory management
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store
• Must be able to lift up to 25 pounds

Jobbeschreibung

Lolli & Pops in West Des Moines is hiring a Service Lead/Keyholder to join our leadership team. You’ll help drive store performance, engage guests, and coach team members to deliver moments of joy with product knowledge and friendly service.

As a keyholder, you will support the Store Manager with operations, training, inventory, and maintaining visual standards. You must be able to lift up to 25 pounds and thrive in a fast-paced, optimistic culture that values first opportunities and community.