Guest Experience Lead & Keyholder (Part-Time)

Ampersand Brands; Des Peres (MO); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Employee discount

Growth opportunities

Job summary

Ampersand Brands, home to Hammond’s Candies and Lolli & Pops, is seeking a part-time Service Lead/Keyholder for Lolli & Pops in Des Peres, MO. You’ll help drive store performance, engage guests, coach team members, and assist the Store Manager with inventory and merchandising.

Join a playful, fast-paced team that values guest delight and internal growth. You’ll lift up to 75 lbs, be a visible leader during busy hours, and enjoy the famous employee discount on our treats.

Qualifications

• Exceptional interpersonal skills and guest engagement.
• Strong organization and attention to detail.
• Willingness to coach and mentor team members.
• Ability to multitask in a fast-paced store.

Responsibilities

• Drive store-level performance and KPI targets.
• Engage guests, share product knowledge, and sample products.
• Coach selling skills and lead by example.
• Assist in training, development, and motivation of staff.
• Assist Store Manager with paperwork, ordering, inventory, and merchandising.
• Maintain visual standards and store cleanliness.
• Enforce policies and operational directives.

Skills

Interpersonal skills

Quality orientation

Bias toward action

Coaching abilities

Multitasking

Job description

Ampersand Brands, home to Hammond’s Candies and Lolli & Pops, is seeking a part-time Service Lead/Keyholder for Lolli & Pops in Des Peres, MO. You’ll help drive store performance, engage guests, coach team members, and assist the Store Manager with inventory and merchandising.

Join a playful, fast-paced team that values guest delight and internal growth. You’ll lift up to 75 lbs, be a visible leader during busy hours, and enjoy the famous employee discount on our treats.