Service Lane Specialist - Customer-Driven Auto Support

Lexus-of-Maplewoo; Maplewood (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k

Paid Vacation and Sick Time

Discounts on products, services, and车辆

Extensive and ongoing training with 施

Family Owned and Operated- 90+ years

Job summary

Lexus of Maplewood is seeking a Junior Service Advisor to greet customers, write repair orders with transparent cost and time estimates, and keep customers informed throughout the service process. Join a team focused on exceptional service in a busy dealership environment.

The role requires strong customer service, tech-savviness, and a willingness to undergo background checks. Competitive hourly pay, CSI bonus, and comprehensive benefits are offered.

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn and utilize technology.
• Willingness to undergo a background check and drug screening.

Responsibilities

• Meet and greet the customer in the service drive.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology
• Other duties as assigned by management

Skills

Exceptional Customer Service Skills

Tech Savvy

Job description

Lexus of Maplewood is seeking a Junior Service Advisor to greet customers, write repair orders with transparent cost and time estimates, and keep customers informed throughout the service process. Join a team focused on exceptional service in a busy dealership environment.

The role requires strong customer service, tech-savviness, and a willingness to undergo background checks. Competitive hourly pay, CSI bonus, and comprehensive benefits are offered.