Service Advisor - Fast-Paced Auto Care, Growth-Focused

Penske Automotive; Winter Park (FL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Career growth opportunities

Training programs

Job summary

Lexus of Winter Park, part of Penske Automotive Group, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between customers and the service department, you will schedule appointments, review service history, relay information about maintenance and repairs, and provide accurate cost estimates.

This role rewards teamwork, communication, and a commitment to exceptional service in a busy dealership environment.

Qualifications

• Excellent communication, interpersonal, and organizational skills.
• Genuine interest in providing an exceptional customer experience.
• Friendly, enthusiastic, reliable, with a positive team attitude.
• Strong work ethic in a fast-paced, results-driven environment.

Responsibilities

• Serve as the liaison between customers and the service department, scheduling appointments and coordinating service.
• Review vehicle service history and communicate maintenance plans to customers.
• Explain maintenance requirements and cost estimates with clarity and accuracy.
• Provide world-class service experience at every step of the ownership journey.

Skills

Communication skills

Interpersonal skills

Organizational skills

Team-player attitude

Customer service

Job description

Lexus of Winter Park, part of Penske Automotive Group, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between customers and the service department, you will schedule appointments, review service history, relay information about maintenance and repairs, and provide accurate cost estimates.

This role rewards teamwork, communication, and a commitment to exceptional service in a busy dealership environment.