Automotive Service Advisor — Growth, Benefits & Training

Napleton Automotive Group; Maplewood (MN); Hybrid; USD 55,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and车辆

Job summary

Ed Napleton Automotive Group is seeking a Service Advisor for Napleton Lexus of Maplewood in Minnesota. You will liaison between customers and technicians, presenting repair recommendations and maintaining clear communication through the service lane.

The position offers an incentive-based pay structure with a potential range of $55,000-$110,000 per year and comprehensive benefits. Join a large, established dealership group with strong growth opportunities and a focus on exceptional customer

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy—able to learn and utilize technology.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication—keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Skills

Customer service

Tech-savvy

Automotive service advisor experience

Background check compliance

Age 18+

Job description

Ed Napleton Automotive Group is seeking a Service Advisor for Napleton Lexus of Maplewood in Minnesota. You will liaison between customers and technicians, presenting repair recommendations and maintaining clear communication through the service lane.

The position offers an incentive-based pay structure with a potential range of $55,000-$110,000 per year and comprehensive benefits. Join a large, established dealership group with strong growth opportunities and a focus on exceptional customer