Customer-Driven Auto Service Advisor | Growth & Bonuses

Lexus of Shreveport-Bossier City; Bossier City (LA); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental

Vision

401k

Performance-based bonuses

Paid time off

Résumé du poste

Lexus of Shreveport-Bossier City seeks a motivated service advisor to join our team and deliver an exceptional customer experience at our dealership in Louisiana. You will greet guests, discuss maintenance needs, and document concerns while delivering accurate estimates and clear explanations of recommended services.

As part of a professional, team-oriented environment, you will coordinate with technicians and parts staff, track repair progress, and ensure customer satisfaction aligns with

Qualifications

• Experience as an automotive service advisor is preferred.
• Excellent customer service and communication skills.
• Professional appearance and positive attitude.
• Ability to work in a fast-paced environment.

Responsabilités

• Greet customers promptly and professionally.
• Consult on vehicle maintenance and repair needs.
• Write accurate repair orders and document concerns.
• Explain services clearly and provide accurate estimates.
• Coordinate with technicians and parts staff to ensure workflow.
• Monitor progress and communicate delays to customers.
• Review repairs with customers and encourage repeat business.
• Meet or exceed sales and performance goals.

Connaissances

Customer service

Communication

Organization

Time management

Multitasking

Attention to detail

Drivers license

Description du poste

Lexus of Shreveport-Bossier City seeks a motivated service advisor to join our team and deliver an exceptional customer experience at our dealership in Louisiana. You will greet guests, discuss maintenance needs, and document concerns while delivering accurate estimates and clear explanations of recommended services.

As part of a professional, team-oriented environment, you will coordinate with technicians and parts staff, track repair progress, and ensure customer satisfaction aligns with