Service Lane Experience Specialist

Cleo Bay Subaru; Killeen (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance

Accident Insurance

Paid Holidays

Sick Pay

401K Savings Plan

Discounts on Products and Services

Job summary

Cleo Bay Subaru is seeking a Service Advisor to ensure every customer receives excellent service in the service lane. In this role, you will greet vehicle owners, explain the repair process, and manage the flow of service effectively.

The ideal candidate will be organized and friendly, with strong communication and time management skills. Our comprehensive benefits package includes medical, dental, vision insurance, and a 401K savings plan.

Qualifications

• Organized and friendly personality is essential.
• Demonstrated ability to manage others.
• Strong time management skills.
• Fantastic communication skills with customers.
• Professional appearance and clean driving record required.

Responsibilities

• Oversee flow of Drive Lane and ensure customers receive prompt service.
• Take ownership of the customer's experience and leave a positive impression.
• Provide support for all owner inquiries, both in person and via phone.
• Ensure technicians' time is efficiently sold to service customers.
• Distribute work between technicians effectively.

Skills

Organized personality

Time management

Communication skills

Management skills

Job description

Cleo Bay Subaru is seeking a Service Advisor to ensure every customer receives excellent service in the service lane. In this role, you will greet vehicle owners, explain the repair process, and manage the flow of service effectively.

The ideal candidate will be organized and friendly, with strong communication and time management skills. Our comprehensive benefits package includes medical, dental, vision insurance, and a 401K savings plan.