Concierge Service Advisor — Elevate Customer Experience

Byers Auto; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Flexible Spending Accounts

Disability Insurance

Life Insurance

401K Plan

Vacation Pay

Paid Holidays

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Job summary

Byers Dublin Subaru is looking for a Service Advisor who is organized and friendly. You will oversee the flow of the Drive Lane, ensuring customers receive prompt and effective service.

The role involves taking ownership of the customer experience, providing concierge support, and efficiently distributing work to technicians. The ideal candidate will have strong communication and time management skills, a professional appearance, and a clean driving record.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills essential.
• Fantastic communication skills with customers.
• Professional appearance required.
• Clean driving record needed.
• Willingness to submit to background check.

Responsibilities

• Oversee flow of Drive Lane for prompt service.
• Take ownership of the customer's experience.
• Provide concierge support for owner inquiries.
• Ensure technicians' time is sold to service customers.
• Distribute work efficiently among technicians.

Skills

Organized personality

Time management

Communication skills

Management ability

Job description

Byers Dublin Subaru is looking for a Service Advisor who is organized and friendly. You will oversee the flow of the Drive Lane, ensuring customers receive prompt and effective service.

The role involves taking ownership of the customer experience, providing concierge support, and efficiently distributing work to technicians. The ideal candidate will have strong communication and time management skills, a professional appearance, and a clean driving record.