Service & Growth Representative - Auto Dealership

HERTRICH Family of Automobile Dealerships; Easton (MD); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability

Paid time off

401(k)

Vehicle discounts

Job summary

Hertrich Family of Automobile Dealerships in Easton, MD is hiring for a Service Department role spanning Business Development, Customer Service, and Internet Representation. This full-time position offers an hourly wage from $16 to $20 plus an optional performance bonus.

Ideal candidates are highly motivated, customer-focused, with strong communication skills and comfort using computer systems and the internet.

Qualifications

• High School Diploma or GED required.
• Excellent communication and rapport-building skills.
• Comfortable using computer systems and the internet.
• Organized with attention to detail.

Responsibilities

• Handle inbound and outbound calls to support the Service Department and schedule appointments.
• Use CRM tools to capture and follow up on service leads.
• Maintain accurate records of customer interactions and follow up as needed.
• Generate reports for management on a daily, weekly, and monthly basis.
• Provide a friendly, professional customer experience on all calls.

Skills

Excellent communication skills

Customer-focused

Computer systems & internet use

Organized

Flexible hours (evenings & weekends)

Education

High School Diploma or GED

Job description

Hertrich Family of Automobile Dealerships in Easton, MD is hiring for a Service Department role spanning Business Development, Customer Service, and Internet Representation. This full-time position offers an hourly wage from $16 to $20 plus an optional performance bonus.

Ideal candidates are highly motivated, customer-focused, with strong communication skills and comfort using computer systems and the internet.