Service Drive to Sales Acquisition Specialist

Moses Ford Inc; St. Albans (WV); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Retirement with Company Match

Employee purchase discounts on parts,,

Job summary

Moses Auto Group in West Virginia is seeking a Service Acquisition Specialist to generate vehicle acquisition opportunities from the service lane, assist with service drive customer interactions, conduct appraisals, and identify opportunities to convert service customers into vehicle purchase customers.

This role serves as a bridge between Service and Sales to turn all purchase-ready customers to a Sales Associate.

Qualifications

• Two years of customer service experience preferred.
• Strong written and oral communication skills.
• Ability to work in a collaborative, team environment.

Responsibilities

• Use XTime scheduling to prepare for next-day appointments.
• Check in customers and connect them with the right service advisor.
• Perform vehicle appraisals and create purchase offers using VINCUE ACE Report.
• Deliver purchase offers to service drive customers via hang tag, email, phone call, etc.

Skills

Customer service experience

Communication skills

Team player

Valid driver’s license

Job description

Moses Auto Group in West Virginia is seeking a Service Acquisition Specialist to generate vehicle acquisition opportunities from the service lane, assist with service drive customer interactions, conduct appraisals, and identify opportunities to convert service customers into vehicle purchase customers.

This role serves as a bridge between Service and Sales to turn all purchase-ready customers to a Sales Associate.