Service Drive Experience Coordinator

Ancira Enterprises, Inc.; Texas; On-site; USD 23,000 - 30,000; Full time

Job summary

Ancira Auto Group in Texas is seeking a Service Support Coordinator to keep service work moving smoothly and uphold customer satisfaction. This hands-on role involves assisting customers, monitoring repair orders, and coordinating across service teams.

You will chase open items, identify delays, and ensure issues are followed through or escalated as needed. Strong communication and organization are essential in a dynamic dealership environment.

Qualifications

• Automotive dealership, service or parts, customer-service or hospitality experience preferred.
• High school diploma or equivalent required.
• A valid Texas driver's license may be required for driving duties.

Responsibilities

• Assist customers and monitor repair-order status to keep work flowing smoothly.
• Follow up on open items and identify delays or bottlenecks.
• Coordinate information among Service Advisors, technicians, parts and management.
• Ensure unresolved issues are followed through or escalated appropriately.

Skills

Customer service

Clear communication

Attention to detail

Follow-through

Multitasking

Education

High School Diploma or GED

Tools

Dealership systems

Job description

Ancira Auto Group in Texas is seeking a Service Support Coordinator to keep service work moving smoothly and uphold customer satisfaction. This hands-on role involves assisting customers, monitoring repair orders, and coordinating across service teams.

You will chase open items, identify delays, and ensure issues are followed through or escalated as needed. Strong communication and organization are essential in a dynamic dealership environment.