Service Drive Concierge & Lube Advisor

Skyline Ford; Salem (OR); On-site; USD 22,730 - 25,485; Full time

Benefits offered by this job

Medical and dental coverage

Life Insurance

Vision

Profit sharing retirement fund

Employee discounts

Job summary

Skyline Ford in Salem, Oregon is seeking a customer‑service oriented team member to support the service drive, greet customers, shuttle vehicles to off‑site parking, and assist service advisors with write‑ups while maintaining a professional appearance.

The role offers hourly pay of $16.50–$18.50 with potential bonuses, a 90‑day probation with benefits including medical/dental, life, vision, and an employee discount program within a full‑time dealership environment.

Qualifications

• High school diploma or GED.
• Strong reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
• Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
• Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
• Clean driving record & valid driver’s license

Responsibilities

• Promote and seek out opportunities to deliver a top-notch customer experience.
• Greet customers as they enter the service drive. Route guests appropriately.
• Safely drive customers vehicle to the off site parking lot and secure vehicle.
• Collaborate with service advisors to assist them with the service write up process.
• Assist the shuttle driver with customers transportation to and from work/home.
• Back up our quick lube department by assisting them with customers write up and selling needed services.
• Help with answering service department calls and scheduling service appointments.
• Maintain a professional appearance and professional demeanor.

Skills

Customer service

Communication

Reading skills

Writing skills

Presentation skills

Math skills

Instruction following

Clean driving record

Education

GED

Job description

Skyline Ford in Salem, Oregon is seeking a customer‑service oriented team member to support the service drive, greet customers, shuttle vehicles to off‑site parking, and assist service advisors with write‑ups while maintaining a professional appearance.

The role offers hourly pay of $16.50–$18.50 with potential bonuses, a 90‑day probation with benefits including medical/dental, life, vision, and an employee discount program within a full‑time dealership environment.