Guest Experience Leader - Service Drive

Acura Of Salem; Salem (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health Coverage

401k/Retirement

Employee Discounts

Job summary

Skyline Ford in Salem, Oregon is seeking a Guest Experience Coordinator to be the first point of contact for customers. You will welcome guests, manage the service drive flow, and assist with vehicle movement and dealership operations to ensure a calm, organized experience from arrival to departure.

Ideal candidates are customer-oriented, energetic, and able to communicate clearly with customers and team members.

Qualifications

• Strong customer service skills with a friendly demeanor.
• Ability to confidently communicate with customers and team members.
• Maintain composure and organization in a busy service environment.
• Take initiative and stay proactive in assisting customers and staff.

Responsibilities

• Greet customers warmly and guide them as they arrive.
• Direct the flow of the service drive to ensure smooth operations.
• Move, park, fuel, and retrieve customer vehicles safely.
• Support advisors and technicians to keep service flowing efficiently.
• Maintain a clean, organized dealership area and assist with shuttle duties.

Skills

Customer service

Communication

People skills

Calm under pressure

Initiative

Positive energy

Driver's license

Education

High school diploma or equivalent

Job description

Skyline Ford in Salem, Oregon is seeking a Guest Experience Coordinator to be the first point of contact for customers. You will welcome guests, manage the service drive flow, and assist with vehicle movement and dealership operations to ensure a calm, organized experience from arrival to departure.

Ideal candidates are customer-oriented, energetic, and able to communicate clearly with customers and team members.