Guest Experience Concierge: Service Drive Leader

Skyline Ford; Salem (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Health Coverage

Medical and Dependent Care Flexible  F

401k Retirement Program

Employee Discounts

Job summary

Skyline Ford in Salem, Oregon is hiring a Guest Experience Coordinator to greet customers, manage the service drive flow, and assist advisors and technicians. You will welcome guests, direct vehicle movement, and help keep the dealership organized and efficient.

The role emphasizes a friendly personality, strong customer service, and the ability to multitask in a fast-paced environment. Driving duties and mobility support are part of the responsibilities.

Qualifications

• Able to work flexible schedules.
• Able to drive manual transmission vehicles.
• High school diploma or equivalent.
• Valid driver's license and clean driving record.
• Reliable transportation to and from work.

Responsibilities

• Welcome every customer with energy and professionalism.
• Manage the flow of the service drive so every guest feels acknowledged.
• Safely move, stage, park, fuel, and retrieve customer vehicles.
• Support advisors and technicians to keep operations running efficiently.
• Help maintain a clean, organized, and professional dealership.
• Assist with customer shuttles, vendor trips, and miscellaneous dealership support.
• Look for opportunities to help - without waiting to be asked.

Skills

Customer service

Communication

Calm under pressure

Initiative

Energetic personality

Education

High school diploma or equivalent

Job description

Skyline Ford in Salem, Oregon is hiring a Guest Experience Coordinator to greet customers, manage the service drive flow, and assist advisors and technicians. You will welcome guests, direct vehicle movement, and help keep the dealership organized and efficient.

The role emphasizes a friendly personality, strong customer service, and the ability to multitask in a fast-paced environment. Driving duties and mobility support are part of the responsibilities.