Service Dispatcher & Scheduler — In-Office Fire & Safety

Fire & Safety Equipment Company; Virginia; Sur place; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health Insurance- Employer Paid

Vacation and Sick time

3% Match on Retirement

Life Insurance policy

Professional Development

Paid Holidays

Uniforms

Résumé du poste

Fire & Safety Equipment Company seeks a service scheduler to organize and route our technicians for fire protection services across Virginia. This in-person role runs 8:30am-5:00pm and focuses on efficient appointment planning and responsive customer support.

The right candidate will manage calls, schedule appointments, and assist with payments and quotes as needed, contributing to reliable service delivery.

Qualifications

• Must be able to multitask and manage multiple tasks simultaneously.
• Proficient with computers and data entry tasks.
• Excellent typing skills for fast, accurate input.
• Strong customer service and communication abilities.
• Collaborative team player with a professional approach.

Responsabilités

• Route and schedule for technicians and crews for services (kitchen exhaust cleaning, sprinkler inspections, fire suppression system maintenance and installations, fire extinguisher maintenance, etc.).
• Answer service calls and use MapQuest to plan routes and confirm appointments.
• May take payments, create quotes, and provide other support to technicians.

Connaissances

Multitasking

Data entry

Typing skills

Customer service

Team player

Outils

MapQuest

Description du poste

Fire & Safety Equipment Company seeks a service scheduler to organize and route our technicians for fire protection services across Virginia. This in-person role runs 8:30am-5:00pm and focuses on efficient appointment planning and responsive customer support.

The right candidate will manage calls, schedule appointments, and assist with payments and quotes as needed, contributing to reliable service delivery.