Service Dispatcher & Coordinator: Customer-Driven Operations

RealREPP; Virginia (MN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with 50% match, no cap & immediate vesting

100% paid medical, dental & vision

Generous PTO days

Gym membership

Discounted cell phone

Job summary

RealREPP is assisting in hiring a Service Coordinator to provide administrative support for the Service Team in Virginia. This role involves scheduling technicians, processing work orders, and ensuring exceptional customer service.

Ideal candidates will have a high school diploma, strong communication skills, and over 2 years experience in dispatching or customer service. In addition to a competitive salary, benefits include paid medical coverage, a 401(k) matching plan, and generous PTO.

Qualifications

• 2+ years of related dispatching, administrative, or customer service experience.
• Strong organizational skills with the ability to multi-task and prioritize effectively.
• Detail-oriented with strong problem-solving capabilities.

Responsibilities

• Serve as the primary point of contact for assigned teams’ customers.
• Assign and dispatch qualified service technicians.
• Generate, interpret, and distribute various operational and service reports.

Skills

Customer service

Organizational skills

Verbal communication

Problem-solving

Microsoft Excel

Microsoft Word

Education

High school diploma or GED

Associate degree (AA) preferred

Job description

RealREPP is assisting in hiring a Service Coordinator to provide administrative support for the Service Team in Virginia. This role involves scheduling technicians, processing work orders, and ensuring exceptional customer service.

Ideal candidates will have a high school diploma, strong communication skills, and over 2 years experience in dispatching or customer service. In addition to a competitive salary, benefits include paid medical coverage, a 401(k) matching plan, and generous PTO.