Remote Service Coordinator: Dispatch & Field Ops Lead

Dahl Consulting; Pennsylvania; On-site; USD 28,929 - 34,440; Part time

Benefits offered by this job

Comprehensive benefits package

Job summary

A global provider of sanitation solutions is hiring a Service Coordinator to support field service teams remotely. This role involves processing service requests, scheduling technicians, and ensuring customer satisfaction across multiple time zones. Candidates should have strong organizational and communication skills, along with 2–4 years of experience in customer service or related fields. The position offers a competitive hourly wage and the chance to work with a dedicated team to deliver high-quality service.

Qualifications

• Must have the ability to work a rotating weekend coverage schedule.
• 2–4 years of experience in sales, customer service, or related fields.
• Experience with call centers and Microsoft applications.

Responsibilities

• Process and manage high-volume service requests.
• Schedule and dispatch service technicians to customer locations.
• Collaborate with field associates to resolve issues and improve operations.

Skills

Customer service

Organization

Communication

Problem-solving

Leadership

Education

High School diploma or equivalent

Associate degree or trade school certification

Tools

Microsoft applications

Salesforce

Job description

A global provider of sanitation solutions is hiring a Service Coordinator to support field service teams remotely. This role involves processing service requests, scheduling technicians, and ensuring customer satisfaction across multiple time zones. Candidates should have strong organizational and communication skills, along with 2–4 years of experience in customer service or related fields. The position offers a competitive hourly wage and the chance to work with a dedicated team to deliver high-quality service.