Service Dispatcher

D2B Groups; Charlotte (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Job summary

D2B Groups is seeking a Service Dispatcher to coordinate the schedules and activities of field technicians across Georgia. You will receive service requests, assign technicians to jobs and monitor progress to ensure timely service delivery.

The ideal candidate has strong communication skills, attention to detail, and the ability to work in a fast-paced environment; 2+ years in dispatching or related field is preferred.

Qualifications

• 2+ years of scheduling in a service oriented company.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Receive service requests and assign technicians to jobs.
• Coordinate schedules and monitor job progress.
• Communicate with customers, technicians and team members for timely service delivery.

Skills

Scheduling

Communication

Organizational skills

Multitasking

Job description

Our client currently seeking a skilled and organized Service Dispatcher to join their team. As a Service Dispatcher, you will play a key role in coordinating the schedules and activities of the field technicians across the state of Georgia. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians, and other team members to ensure efficient and timely service delivery. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. Previous experience in dispatching or a related field is required.

Requirements

• 2+ year of scheduling in a service oriented company
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Ability to multitask and prioritize effectively
• Experience in dispatching or a related field is preferred

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA) + company match
• Life Insurance (Basic, Voluntary & AD&D)
• Disability Insurance
• Paid Time Off (Vacation, Sick & Public Holidays)
• Compensation: $23 - 29 /hour target