Service Dispatch & Operations Coordinator

Southern Scales; Metairie (LA); On-site; USD 30,000 - 45,000; Part time

Job summary

Southern Scales in Metairie, Louisiana, is seeking a Service Administrator to handle customer communication, service scheduling, and invoicing. This part-time or full-time role requires excellent organization, communication skills, and proficiency in maintaining customer records.

Your responsibilities will include managing the dispatch system, processing incoming inquiries, and creating invoices. Ideal candidates will have a strong background in customer service and tools such as dESCO and QuickBooks.

Qualifications

• Experience as a dispatcher is desired.
• Excellent customer service and communication skills.
• Military veterans encouraged to apply.

Responsibilities

• Manage the service dispatch system and logs.
• Create and process invoices using QuickBooks.
• Coordinate with technicians and maintain schedules.

Skills

Utilization of dESCO and QuickBooks

MS Office proficiency

Time management

Customer service skills

Education

Associate’s or Bachelor’s Degree in Business

Tools

QuickBooks

dESCO Software

Microsoft Office

Job description

Southern Scales in Metairie, Louisiana, is seeking a Service Administrator to handle customer communication, service scheduling, and invoicing. This part-time or full-time role requires excellent organization, communication skills, and proficiency in maintaining customer records.

Your responsibilities will include managing the dispatch system, processing incoming inquiries, and creating invoices. Ideal candidates will have a strong background in customer service and tools such as dESCO and QuickBooks.