Service & Dispatch Coordinator, ERP Excellence

Bergkamp Inc.; Salina (KS); On-site; USD 45,000 - 60,000; Full time

Job summary

Bergkamp Inc. is seeking a Service Coordinator to enhance customer care operations in Salina, Kansas. In this role, you will manage service appointments, address customer inquiries, and ensure timely service resolution. A successful candidate will have 4-5 years of office administration experience, strong organizational skills, and proficiency in Microsoft Office and ERP systems. Join us and contribute to making lives better through improved infrastructure.

Qualifications

• 4-5 years experience in Office Administration required.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to operate a computer and computer software.

Responsibilities

• Coordinate and schedule service appointments.
• Manage customer inquiries and resolve service issues.
• Maintain service customer records in ERP system.
• Assist with coordinating service training.

Skills

Customer service skills

Organizational skills

Communication skills

Computer proficiency

Attention to detail

Tools

Microsoft Office Suite

ERP software

Job description

Bergkamp Inc. is seeking a Service Coordinator to enhance customer care operations in Salina, Kansas. In this role, you will manage service appointments, address customer inquiries, and ensure timely service resolution. A successful candidate will have 4-5 years of office administration experience, strong organizational skills, and proficiency in Microsoft Office and ERP systems. Join us and contribute to making lives better through improved infrastructure.