Customer Experience Coordinator

Premier Employment Solutions; Topeka (KS); On-site; USD 33,000 - 36,000; Full time

Job summary

Premier Employment Solutions is seeking a Customer Experience Coordinator in Topeka, Kansas to support customer service, dispatch, and follow-through with customers. The role offers potential advancement within 6–12 months based on performance and a direct hire path with $24–$26 per hour plus benefits.

Compensation starts at $24.00 per hour, with growth opportunities and a comprehensive benefits package. This position emphasizes customer service excellence and efficient dispatch operations in a

Qualifications

• Strong customer service and communication skills.
• Organized with excellent follow-through and detail.
• Able to manage multiple priorities and follow established processes.
• Comfortable identifying and communicating opportunities for improvement.
• Interested in professional growth and taking on increased responsibility.
• Leadership potential and desire for future advancement preferred.

Responsibilities

• Provide customer service and promptly address customer needs.
• Assist with dispatch coverage and daily scheduling.
• Follow up with customers to ensure requests are completed.
• Learn and apply established company best practices and procedures.
• Maintain consistent daily processes and identify opportunities for improvement.
• Support team development and assist with training and process improvement.
• Take on additional responsibilities as business needs and individual capabilities develop.
• Prioritize customer service and dispatch responsibilities over secondary projects.

Skills

Customer service

Attention to detail

Multitasking

Process improvement

Growth mindset

Leadership potential

Job description

13. Customer Experience Coordinator-Topeka,Kansas66604 -DHIR-

JobNumber: 35434

A local company is seeking a Customer Experience Coordinator to support customer service, dispatch, and customer follow-through. This position offers strong opportunities for growth and increased responsibility, with potential advancement within approximately 6-12 months based on performance. Direct hire role offering $24-$26/hr based on qualifications and experience, + good benefits!

Pay$ 24.00

Category: Direct Hire

Customer Experience Coordinator Job Responsibilities:

• Provide customer service and ensure customer needs are addressed promptly
• Assist with dispatch coverage and daily scheduling
• Follow up with customers to ensure requests are completed
• Learn and apply established company best practices and procedures
• Maintain consistent daily processes and identify opportunities for improvement
• Support team development and assist with training and process improvement
• Take on additional responsibilities as business needs and individual capabilities develop
• Prioritize customer service and dispatch responsibilities over secondary projects

Customer Experience Coordinator Job Qualifications:

• Strong customer service and communication skills
• Organized with excellent follow-through and attention to detail
• Able to manage multiple priorities and follow established processes
• Comfortable identifying and communicating opportunities for improvement
• Interested in professional growth and taking on increased responsibility
• Leadership potential and desire for future advancement preferred