Customer Experience Coordinator: Growth Path & Dispatch

Premier Employment Solutions; Topeka (KS); On-site; USD 33,000 - 36,000; Full time

Job summary

Premier Employment Solutions is seeking a Customer Experience Coordinator in Topeka, Kansas to support customer service, dispatch, and follow-through with customers. The role offers potential advancement within 6–12 months based on performance and a direct hire path with $24–$26 per hour plus benefits.

Compensation starts at $24.00 per hour, with growth opportunities and a comprehensive benefits package. This position emphasizes customer service excellence and efficient dispatch operations in a

Qualifications

• Strong customer service and communication skills.
• Organized with excellent follow-through and detail.
• Able to manage multiple priorities and follow established processes.
• Comfortable identifying and communicating opportunities for improvement.
• Interested in professional growth and taking on increased responsibility.
• Leadership potential and desire for future advancement preferred.

Responsibilities

• Provide customer service and promptly address customer needs.
• Assist with dispatch coverage and daily scheduling.
• Follow up with customers to ensure requests are completed.
• Learn and apply established company best practices and procedures.
• Maintain consistent daily processes and identify opportunities for improvement.
• Support team development and assist with training and process improvement.
• Take on additional responsibilities as business needs and individual capabilities develop.
• Prioritize customer service and dispatch responsibilities over secondary projects.

Skills

Customer service

Attention to detail

Multitasking

Process improvement

Growth mindset

Leadership potential

Job description

Premier Employment Solutions is seeking a Customer Experience Coordinator in Topeka, Kansas to support customer service, dispatch, and follow-through with customers. The role offers potential advancement within 6–12 months based on performance and a direct hire path with $24–$26 per hour plus benefits.

Compensation starts at $24.00 per hour, with growth opportunities and a comprehensive benefits package. This position emphasizes customer service excellence and efficient dispatch operations in a