Dispatch & Scheduling Coordinator

DH Pace Company, Inc.; Olathe (KS); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision options

Paid time off plan

401k retirement plan with employer match

Company paid life insurance

Short-term and long-term disability

Job summary

A leading door solutions provider is seeking a Department Coordinator in Olathe, KS. This role focuses on coordinating field employees and ensuring customer satisfaction. Key responsibilities include scheduling technicians, managing job details, assisting with billing, and providing support to field techs. Ideal candidates will have experience in dispatch or administration, excellent communication skills, and a strong customer service focus. The company offers competitive benefits and a supportive work environment.

Qualifications

• Experience in dispatch or high volume administration is a plus.

Responsibilities

• Schedule technicians and manage job details.
• Ensure customer payments are collected before job completion.
• Manage department reports to meet customer expectations.
• Assist with billing paperwork and service tickets.
• Provide accurate work orders for inventory.

Skills

Microsoft Office Suite

Excellent communication skills

Customer service focus

Time management

Organization

Multi-tasking ability

Job description

A leading door solutions provider is seeking a Department Coordinator in Olathe, KS. This role focuses on coordinating field employees and ensuring customer satisfaction. Key responsibilities include scheduling technicians, managing job details, assisting with billing, and providing support to field techs. Ideal candidates will have experience in dispatch or administration, excellent communication skills, and a strong customer service focus. The company offers competitive benefits and a supportive work environment.