Service & Dispatch Coordinator

Mobile-Communications-America-Inc; Virginia Beach (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Holiday Pay

Education Incentives

Job summary

Mobile Communications America, Inc. in Virginia Beach, Virginia is seeking a Customer Service Specialist to serve as the first point of contact for customers, vendors, and visitors, handling phone, email, and in-person inquiries.

The position is full-time and on-site, with a salary range of $20.00 to $22.00 hourly. The role involves coordinating equipment repair and depot service, processing shipments, maintaining inventory records, supporting scheduling, and collaborating with multiple internal

Qualifications

• 2+ years in customer service, operations, logistics support, or related role.
• Experience in an office/administrative environment is preferred.
• Strong proficiency with MS Office apps and email communications.

Responsibilities

• Serve as the first point of contact for customers, vendors, and visitors via phone, email, and in-person.
• Coordinate equipment repair and depot service activities; track and complete requests.
• Receive, track, stage, and distribute products and equipment.
• Prepare outbound shipments and related documentation.
• Support inventory management and maintain accurate records.
• Update purchase orders and equipment records; generate reports.
• Assist with scheduling and dispatching field service technicians.

Skills

Customer service

Organizational skills

Professional communication

Discretion/integrity

Independent work

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Mobile Communications America, Inc. in Virginia Beach, Virginia is seeking a Customer Service Specialist to serve as the first point of contact for customers, vendors, and visitors, handling phone, email, and in-person inquiries.

The position is full-time and on-site, with a salary range of $20.00 to $22.00 hourly. The role involves coordinating equipment repair and depot service, processing shipments, maintaining inventory records, supporting scheduling, and collaborating with multiple internal