Service & Dispatch Coordinator

Everon; Village of East Syracuse (NY); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Disability coverage

Life insurance

Wellbeing benefits

Paid time off

Job summary

Everon is seeking an organized Administrative Scheduler in New York to manage appointments, dispatch field technicians, and handle work orders end-to-end. You will coordinate with Sales, Project Managers, and technicians to ensure accurate documentation and timely updates.

The role requires 3+ years in admin duties within a sales or service environment, proficiency in Microsoft Office, and familiarity with ERP systems. Expect a fast-paced office setting with normal business hours.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of administrative experience in sales or service.
• ERP systems knowledge preferred.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Schedule appointments and dispatch technicians for service and inspections.
• Create work orders, provide status to customers and follow up with technicians.
• Verify work order completion and close items with notes.
• Coordinate sub-contractor work and paperwork.
• Maintain appointment schedules and order materials/equipment.
• Act as liaison between Sales, Project Managers and technicians.

Skills

Decision making

Organizational skills

Communication

Attention to detail

Discretion

Data analysis

Dispatching and scheduling

Education

High School Diploma or GED

Tools

ERP systems

Microsoft Office

Job description

Everon is seeking an organized Administrative Scheduler in New York to manage appointments, dispatch field technicians, and handle work orders end-to-end. You will coordinate with Sales, Project Managers, and technicians to ensure accurate documentation and timely updates.

The role requires 3+ years in admin duties within a sales or service environment, proficiency in Microsoft Office, and familiarity with ERP systems. Expect a fast-paced office setting with normal business hours.