Service & Dispatch Coordinator

Everon; Tampa (FL); On-site; USD 28,000 - 45,000; Full time

Job summary

Everon in Tampa seeks an Administrative Scheduler who will coordinate appointments, dispatch technicians, and manage work orders to keep service operations running smoothly.

You will communicate with customers and technicians, maintain paperwork, track inventory, and support Sales and Project Managers with accurate data and timely updates. A minimum of 3 years in a similar role and proficiency in MS Office are required.

Qualifications

• Requires 3+ years of administrative experience in a sales or service environment.
• Proficient with MS Office (Word, Excel & PowerPoint) and data entry.
• Strong communication and organizational skills.

Responsibilities

• Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
• Create work orders, provide status to customers and follow up with technicians.
• Confirm work order completion by reviewing notes and closing items.
• Complete contract paperwork and QC paperwork.
• Schedule sub-contractor work.
• Coordinate with technicians to ensure paperwork is completed within timelines.
• Maintain appointment schedules.
• Order material and equipment.
• Receive material/equipment and issue to technicians.
• Complete daily reports.
• Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
• Conduct physical inventory.
• Act as liaison between Sales, Project Managers and technicians.

Skills

MS Office proficiency

Data analysis

Communication skills

Dispatching & scheduling

Education

High School Diploma or GED

Tools

ERP systems

Job description

Everon in Tampa seeks an Administrative Scheduler who will coordinate appointments, dispatch technicians, and manage work orders to keep service operations running smoothly.

You will communicate with customers and technicians, maintain paperwork, track inventory, and support Sales and Project Managers with accurate data and timely updates. A minimum of 3 years in a similar role and proficiency in MS Office are required.