Service Dispatch & Admin Coordinator - Scheduling Pro

Staffmark Group; Rogers (AR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive benefits (medical,Dental

Vision coverage

Life and disability insurance

401(k) plan

Job summary

Staffmark Group is seeking a dependable Administrative Assistant to support daily office operations and coordinate service technician dispatching in Rogers, AR. The role ensures schedules are organized and calls are handled efficiently.

responsibilities include data entry, customer communication, and maintaining records. Competitive pay and benefits accompany professional growth opportunities.

Qualifications

• High school diploma or GED required.
• Experience in administrative support or dispatching preferred.
• Proficiency with Microsoft Office (Excel, Outlook).
• Experience with multi-line phone systems, Google Docs, or service management software preferred.
• Strong communication, organization, and time-management skills.

Responsibilities

• Schedule and dispatch service technicians based on customer needs and route efficiency.
• Coordinate and adjust daily schedules as priorities change.
• Communicate job details and updates to technicians and customers.
• Answer calls, emails, and service requests with strong customer support.
• Create, update, and maintain work orders and service documentation.
• Monitor technician progress and follow up on calls and tasks.
• Prepare reports and administrative paperwork.
• Maintain accurate data entry and records.

Skills

Administrative support

Dispatching

Scheduling

Customer service

Office administration

Education

High school diploma or GED

Tools

Microsoft Office (Excel, Outlook)

Multi-line phones

Google Docs

Service management software

Job description

Staffmark Group is seeking a dependable Administrative Assistant to support daily office operations and coordinate service technician dispatching in Rogers, AR. The role ensures schedules are organized and calls are handled efficiently.

responsibilities include data entry, customer communication, and maintaining records. Competitive pay and benefits accompany professional growth opportunities.