Field Services Dispatch & Admin Coordinator

DH Pace Company, Inc.; Little Rock (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision options

Paid time off plan

Paid holidays

401k retirement plan

Company-paid life insurance

Job summary

A leading distribution and construction company in Little Rock, AR, seeks a Department Coordinator to manage technician schedules, ensure customer payments, and assist with billing. The ideal candidate has experience with Microsoft Office and excellent communication skills. Benefits include medical coverage, paid time off, and a 401k plan. Join a professional team dedicated to customer service and operational excellence.

Qualifications

• Experience using Microsoft Office Suite.
• Experience in dispatch or other high-volume administrative field work is a plus.
• Ability to represent the company in a professional manner.

Responsibilities

• Schedule technicians to customer job sites.
• Ensure customer COD payments are collected prior to job completion.
• Maintain technicians’ schedules and manage job tickets.
• Assist with billing paperwork.
• Create and maintain service tickets.

Skills

Microsoft Office Suite

Excellent communication skills

Time-management skills

Ability to multitask

Job description

A leading distribution and construction company in Little Rock, AR, seeks a Department Coordinator to manage technician schedules, ensure customer payments, and assist with billing. The ideal candidate has experience with Microsoft Office and excellent communication skills. Benefits include medical coverage, paid time off, and a 401k plan. Join a professional team dedicated to customer service and operational excellence.